Exterior photo of the Flooring Direct of KC location.

From our family to your

floors

My dad and grandpa started this company back in 2007. I was only 11, so I didn’t know much about the journey they were embarking upon. What I did know is that it brought something new and exciting into our lives. I spent the next few summers sitting in the back of the carpet van filled with samples in our driveway, playing with my friends. I would get so excited when I was able to ride around with my dad to his appointments and meet all the new customers. For the next few years that would be our new normal.

Fast forward to 2011, the company was slowly but surely growing, I was able to understand more, and better appreciate all the hard work and long days my dad and grandpa were putting in to make their dreams become reality. There were too many samples to squeeze into the van at that point, so my grandpa’s basement became the new office. I loved going over there and being able to visit with my grandpa, squeeze in an occasional lunch date, and watch things grow day by day.

Three more years went by and they bought their first official space. Too small to hold offices, they were still working out of the basement. Nonetheless, it was a huge step and something we were all so proud of. There were now three desks in the basement and a whole lot of going back and forth between the showroom, my grandpas, and driving the van everywhere. Things began to pick up and my grandpa, dad, Mitch, and Rodger were always busy keeping up with their own parts.

As things kept expanding and we needed more, we decided to give up our first space and move into something bigger to better fit our needs. Today we have an actual office space, a showroom, new faces, new technology, and new approaches to ensure the best service possible. Although we lost the biggest part of us this year, I know my grandpa continues to shine down on us so proud of how hard we’ve worked to all come together as one. This company has been filled with dedication, late nights, and challenge after challenge. More importantly though, it’s been the small victories that turned into big ones, the milestones we never thought we’d be able to reach, taking a step back from the busy day to day and realizing truly how far we have come, and above all, doing it as a family. Flooring Direct of KC’s core value has always been family and we hope to be able to serve you and make you a part of ours!
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Making your perfect space

Meet the Flooring Direct of KC team

Passionate about Flooring

Chris Terrell
Owner/Partner

Chris started Flooring Direct of KC along with his father in 2008. He was in the construction industry at the time, while his father had worked in purchasing for both TWA and American Airlines. Together, they believed in the family values and Mom & Pop roots that a flooring business should have. With that, the company was born. In those early days, Chris ran the office out of his father’s basement while delivering samples to customers in his van. By 2019, Chris left the construction world completely to help run the flooring business full-time. Unfortunately, Chris lost his dad unexpectedly in the summer of 2020, but he has vowed to push forward and continue the vision that Flooring Direct of KC was created from. Chris cares deeply about each customer’s experience and the honest values that brought them here.

Away from work, Chris has two daughters along with his fiancé and soon to be three stepchildren. He loves golf, hunting, and spending time with family and friends.

Mitchell Pack
General Manager

After spending more than 25 years in hotel management and hospitality, Mitchell joined Flooring Direct of KC as general manager in 2016. Every day, Mitchell puts his vast experience to use, where he works with customers at each step with the goal to create and deliver the best customer service experience in the area.

Outside of work, Mitchell and his wife Christie have two dogs and a cat and loves to go fishing. Always in touch with his creative side, he is also an artist and guitar player.

Chris Romsland
Sales Representative

With over 26 years in wholesale and retail management to go along with a strong background in estimating, Chris is a valuable asset to the Flooring Direct of KC family. A Northland native and proud graduate of Park Hill HS, Chris and his wife Becky of 23 years have four children and one grandchild. He loves spending time with his family and cheering on the Chiefs and Tigers.

Chloe
Pet Proof Product Expert

From flat out destroying all types of flooring products in her youth to the more subtle, strategic pet-testing method she employs these days, Chloe’s experience in pet-proof flooring knows no bounds. She has a unique ability to truly dig into a project, and a nose for selecting the best products for your flooring needs.

High Quality Flooring at Every Turn

View our showroom

What our customers are saying!

We treat each customer like family and it’s always nice to hear their kind words.

LOVE Flooring Direct of KC–Great Quality Products and Craftsmanship on Installation

LOVE Flooring Direct of KC

The selection at Flooring Direct of Kansas City was second to none. The had tile selections I had never seen before.

Sandy Beech, Olathe, Kansas

I was scared of visiting the showroom until I found out that I could visit it virtually. It was simple and painless.

Michael Holiday, St. Joseph, Kansas